The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Concierge!
“The male concierge provided us with spot-on recommendations for dining and drinks that truly enhanced our experience.” view full review
Cozy & Comfortable
“I loved the cozy beds and in-room coffee machine; it made our mornings so much easier and relaxing.” view full review
Relaxing Soak
“The deep soaking tub-shower combination was perfect for unwinding after a day of exploring the city.” view full review
Great Coffee Spot
“The complimentary coffee in the downstairs cafe was a good perk, setting the perfect tone for each day.” view full review
General
Non-smoking property
Paid Wi-Fi
Car park
Safe deposit box
24-hour reception
Pets allowed
Wheelchair access
Luggage storage
Lift
Gift/Newsstand
Coffee shop
Multilingual staff
Sports & Fitness
Fitness centre
Fitness studio
Guest Parking
Refrigerator
Services
Paid valet parking
Room service
Dry cleaning
Tours/Ticket assistance
Bell staff/Porter
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Coffee/Tea in lobby
Business
Business centre
Children
Cots
Room features
Wi-Fi in rooms
Air conditioning
In-room safe
Dressing area
Rooftop terrace
Tea and coffee facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Refrigerator
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
345 Taylor Street,
San Francisco,
California,
United States,
94102,
California
Map view
345 Taylor Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.6
km
Monument
Lombard Street
2.2
km
Grant Avenue
Chinatown
1.5
km
Market
Ferry Building
2.3
km
Gallery
San Francisco Museum of Modern Art
1.1
km
Cable Car
Cable Car Museum
1.5
km
Tower
Coit Tower
2.6
km
Public Building
San Francisco City Hall
1.2
km
Museum
Asian Art Museum
1.3
km
Museum
Exploratorium
2.1
km
Museum
Contemporary Jewish Museum
830 m
Historic Site
Painted Ladies
2.2
km
Church
Grace Cathedral
760 m
Harbour
Fisherman's Wharf
2.6
km
Event hall
Moscone Center
880 m
Island
Alcatraz Island
4.7
km
Museum
Children's Creativity Museum
1.1
km
Bush St What3words: ///also.secret.ever
Dragon's Gate
750 m
Museum
Museum of the African Diaspora
870 m
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.4
km
Baseball Stadium
Oracle Park
2.1
km
Mall
Ghirardelli Square
2.5
km
Mall
Metreon
740 m
Gallery
Xanadu Gallery
750 m
Church
St. Patrick's Catholic Church
1.2
km
Park
Mission Dolores Park
3.2
km
Museum
Wells Fargo History Museum
1.5
km
Fountain
Lotta's Fountain
2.2
km
Nearby
Shopping Area
Union Square
530 m
Mall
Westfield San Francisco Centre
540 m
Restaurants
The Cheesecake Factory
500 m
251 Geary St Fl 8
Urban Tavern
90 m
333 Ofarrell St
Marrakech Moroccan Restaurant
80 m
419 Ofarrell St
Poached
120 m
333 O'Farrell St
Ono Sushi
140 m
330 Ofarrell St
Velvet Room at Cliff Hotel
120 m
495 Geary St
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Convenient location
Cozy ambiance
Disappointing gym
Lack of sound-proofing
6.4/10
Nice
Rooms
6.6
Location
6.4
Service
8.2
Dining
5.0
Guest reviews
6.4/10
based on 10 reviews
7.5
7.5/10 based on 285 reviews
David
United Kingdom,
June
2024
6.2/10
The hotel is centrally located, offering convenience to touristy areas, but the surrounding neighborhood may not be the most pleasant due to a large homeless population. The rooms, although on the smaller side, were clean with a unique inner light well view. The service was friendly overall, with some inconsistencies noted. The dining options were lackluster, recommending venturing out for breakfast. Despite its drawbacks, the hotel's proximity to Union Square and transportation options adds value for exploring the city.
Rooms
7.0
The rooms were small but clean, and I enjoyed the view of the inner light well.
Service
7.0
The service was friendly with some room for improvement in consistency.
Location
6.0
The hotel's location is a double-edged sword, being close to touristy spots like Union Square but also into the less desirable Tenderloin district.
Dining
5.0
The dining experience was below expectations; it's better to explore outside options for meals.
Facilities
6.0
The hotel offers basic facilities; nothing extraordinary noted.
Henry
United States,
May
2024
6.4/10
My stay at this hotel was a mix of positives and negatives. The rooms, although cute and very clean, felt a bit too small during busy times. The hotel's central location, while convenient, did not quite justify the high price paid for the accommodations.
Rooms
7.0
The rooms were cute and very clean, but felt too small for guests during rush periods.
Service
6.0
The service was a bit of a mixed bag. While they were very helpful with recommendations and managed to get a car service quickly at a reduced price, there were delays in retrieving the car and issues explaining unfulfilled requests.
Location
8.0
The hotel's location had its ups and downs. It was close to the center, offering easy access to eateries and transportation, but the presence of homeless individuals and occasional safety concerns marred the experience.
Dining
5.0
The dining options left something to be desired, with limited choices and a bit too close to a rowdy district known for its noise and safety issues.
Facilities
6.0
The facilities were average, lacking standout features but providing basic necessities.
Wayne
United States,
April
2024
5.8/10
My stay at the hotel was a mixed experience. While the location was great for exploring downtown and nearby attractions, the presence of many homeless people created a slightly uncomfortable environment. The service was friendly and helpful, but the rooms fell short of expectations, feeling more like converted apartments rather than the bright, spacious rooms depicted online. Dining options were limited, and the nearby district could be rowdy and dangerous at night.
Rooms
5.0
The rooms, unfortunately, did not live up to the website photos, as they felt tired and more like converted apartments. I almost couldn't sleep due to the room temperature being too warm at 75 degrees.
Service
8.0
The staff were fantastic and really added a positive touch to my stay, despite the ongoing refurbishment issues and occasional rude behavior from the reception personnel.
Location
6.0
The location was convenient for exploring downtown, being close to Market Street and Union Square, but the presence of many homeless people and their smell made me slightly uneasy, especially at night.
Dining
5.0
Dining options were limited, and being close to the Tenderloin district, known for rowdiness, was a bit of a downside.
Facilities
6.0
The facilities were adequate, but the overall experience was impacted by the issues with the rooms and location.
Sean
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located near Union Square, making it perfect for exploring the area. The rooms, although small, are clean and nicely decorated. The service, especially from Kamal, was professional and helpful. The hotel offers a cozy ambiance and is within walking distance of nice cafes. However, the disappointing gym and lack of sound-proofing between rooms detracted from the overall experience.
Rooms
7.0
The rooms are small but clean and nicely decorated.
Service
9.0
The service, especially from Kamal, was very professional and helpful.
Location
8.0
The hotel's location is about a 5-10 minute walk to Union Square, making it perfect for exploring.
Dining
6.0
The nearby Taylor Street Coffee shop was convenient, but the dining experience was a bit lacking.
Facilities
5.0
The hotel lacks air-conditioning in the rooms, and the gym was disappointing.
Convenient location
Disappointing gym
George
United Kingdom,
February
2024
5.0/10
The hotel definitely needs an upgrade in soundproofing as there were noise disturbances throughout the night. The lack of air conditioning and heating made the stay uncomfortable, but the service was friendly. The location had its sketchy areas, but it was excellent for attending a conference. The dining experience was disappointing, and the facilities need improving.
Rooms
5.0
The rooms are not fully soundproof and lack air conditioning and heating during the night.
Service
7.0
The service was friendly and accommodating, but there were issues with cleanliness in the bathroom and cup replacements.
Location
5.0
The location was sketchy with homeless presence, but convenient for a conference at Hilton SF Union Square.
Dining
5.0
The dining experience was subpar with limited options and small serving areas.
Facilities
5.0
The facilities need improvement for a more comfortable stay.
David
United States,
January
2024
6.8/10
My stay at the hotel had its ups and downs. The rooms had a nice black and white ambiance, but unfortunately, they only had windows onto brick walls or internal corridors, making it a bit disappointing. The service, however, was excellent, especially when I needed assistance with business-related tasks. The location was convenient for my short stay despite the noise issue, and the dining experience, although okay, could have been better with more variety. Overall, the hotel offered good value for money.
Rooms
7.0
The rooms had a nice ambiance with a black and white theme, but the view from the windows onto brick walls or internal corridors was not ideal. It was also too noisy, and the lack of curtains was a drawback.
Service
9.0
The staff was consistently helpful and attentive, especially when I needed to get business tasks done. The opening of a small restaurant added to the convenience of the stay.
Location
6.0
The location was convenient for my short stay, being close to the car rental and BART. However, the presence of homeless people around the hotel and the proximity to Tenderloin made it less appealing.
Dining
5.0
The dining experience was acceptable, although the restaurant was small with limited seating and the content and presentation were too cheap.
Facilities
7.0
The facilities were decent overall, with notable additions like the on-site coffee shop, but the noise issue affected my ability to sleep during my stay.
convenient location
noisy rooms
Erik
United States,
August
2023
7.2/10
My stay at the hotel was quite pleasant. The rooms were spacious, comfortable, and surprisingly quiet, facing the inner courtyard. The service was exceptional, with friendly and accommodating staff providing a safe environment. The location was ideal, just a short walk to Union Square for convenient exploration, despite some small inconveniences like slow elevators. The dining experience, unfortunately, fell short, with limited breakfast options offered in a small room. Facilities were adequate, but there were some concerns about safety in the surrounding neighborhood.
Rooms
8.0
The rooms are adequate and comfortable.
Service
9.0
The staff were very friendly and accommodating.
Location
7.0
The location is perfect for exploring, despite minor inconveniences.
Dining
5.0
The dining experience was disappointing, better options are available outside.
Facilities
7.0
The facilities were satisfactory.
Frederick
United Kingdom,
August
2023
7.2/10
The hotel offers friendly and efficient service but is affected by a gloomy location and lackluster dining options. The rooms suffer from limited natural light due to facing internal walls, but the service is exceptional from the door man to the desk staff. The poor location contrasts with the beauty of nearby Union Square, making it less appealing, however, the service is outstanding. Dining is affected by a tiny room and disruptions without information on lobby construction, although you can enjoy a good breakfast outside. The facility rating is affected by the lack of light in some rooms but compensated by the outstanding service.
Rooms
7.0
Natural light is limited as windows face only brick walls or internal corridors.
Service
10.0
The service, from the door man to the desk staff, is exceptional, helpful, cheerful, and efficient.
Location
5.0
While the immediate area is affected by a high homeless population, it is a short walk to the beautiful Union Square.
Dining
6.0
Dining experiences are negatively impacted by a small, uninformative dining area affected by lobby construction.
Facilities
8.0
Facilities are affected by limited light in some rooms but service makes up for the shortcomings.
John
United States,
June
2023
7.2/10
My stay at The Tilden had its ups and downs. The rooms, although clean and comfy, were very dark and made it hard to sleep due to street noise. On the bright side, the double beds were quite comfortable. The service was exceptional, with staff being extremely friendly and accommodating. The location was convenient, close to Union Square and other attractions, despite being a bit rough around the edges. The dining experience was simple and overpriced, with limited options. Overall, a mixed experience with some positives and negatives to consider.
Rooms
7.0
The rooms were clean and comfortable, but very dark and noisy, making it hard to sleep.
Service
9.0
The staff at The Tilden were wonderful and extremely friendly and accommodating.
Location
8.0
The hotel's location was convenient, within walking distance to Union Square and other attractions.
Dining
5.0
The dining experience was very simple and overpriced with limited options.
Facilities
7.0
The facilities at the hotel were standard and met basic needs.
Louis
United Kingdom,
June
2023
6.4/10
The hotel offers clean and comfortable rooms with very limited natural light. The staff is excellent and welcoming, but some services may not be timely. The location is a mix of convenience and safety concerns. Dining is basic but overpriced. Overall, decent value considering the amenities offered.
Rooms
7.0
The rooms were clean and nice but lack natural light. They are represented differently online.
Service
8.0
The staff was welcoming and helpful, but availability might be limited during certain times.
Location
5.0
It's great for downtown access but safety concerns due to nearby homeless population can be alarming.
Dining
6.0
The dining options are simple and overpriced, catering to basic needs only.
Facilities
6.0
Facilities are basic and functional but may lack certain luxury features.